Support & help

Help for a NAATI translation order: how to upload, track status, download your translation and verify the NAATI stamp yourself.

Upload your documents in the order app, sign in by email or Google to track status, and download your translation when ready (a 30-day download window). You can also receive a secure link by email to open your own order. You can always verify the NAATI stamp yourself at NAATI’s official credential checker.